Facebook announced the launch of a new solution that will support customer service Messenger instant messenger. His boss, David Marcus, unveiled a new feature on the pioneering examples F8 conference.
The Messenger Businesses It will replace e-mails and phone calls in the process of online shopping. Customers who order the product in the online store, the communicator will receive confirmation and status information. From there, they can also make changes to the order. Facebook showed examples of these features on the site Everlane implementation.
Source: Facebook
The conference also announced the opening of the Facebook platform for developers. It allows you to integrate with other applications and messenger tools. The aim is to expand opportunities for the creation of messaging content and share it.
Messenger application uses 600 million users.
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