Uber customers in Poland can be Monday problem with the order, the fare through the app. Drivers, in particular, from Cracow, declared a strike against the policies of the American magnate who, in their opinion, severely limits their income. – Uber requires us too high commissions: 20%. from drivers who travel with them from the beginning, and 25 percent. from the rest. For this, he gave subsidies for courses which in the beginning was even 12-15 rubles, and now they are not really. Disappeared also the bonus system, and although we hoped that they would not help us all the time, today the reality is that we can’t earn money to pay taxes and fees for the conduct of business activities. Most of us pay at the full rate, – compla ins Witold, co-organizer of the strike.
Courses for the elite?
Another of the Krakow driver writes to us: “It touches a lot of drivers who were using Uber, encouraged by high salaries, and then have to register their activities, many of them bought in leasing a car and I work sometimes more than 18 hours a day!”.
In a statement, Uber said: “According to our information, a group of several people who have created a group on Facebook is not a community of thousands of drivers. The vast majority of them enthusiastic about the solution. This is confirmed by data: according to research by Millward Brown in 2016, close to 75%. drivers either satisfied or very satisfied from using the app, and 70 percent. emphasizes that their financial situation has improved since then, how to use Uber. In this regard, do not expect difficulties in the access to the application”.
the Driver accused Uberowi the use of unfair practices in favor of drivers clearing with a company through intermediaries (ok. 40%. all colleagues). “The development of friendly companies that the contractor (mostly Ukrainians) get priority to courses, on the agenda,” – says the driver and assures that the implementation of ordered through the rate application gets to elect instead for drivers who are just closer to the customer.
Monday Uber difficulty
the Strikers promise that on Monday wylogują with the application will not be available for the customers. In addition, they intend to order courses from colleagues that the streets appear. In the result the order in Uberem would be very difficult – promises Witold, co-organizer of the protest in Krakow.
According to the drivers, Uber representatives contacted him and expressed a desire to start conversations on the topic of their expectations. Uber has also announced that “open” to dialogue with the drivers using the app. “Our customer service Department supports hundreds of communication with the drivers a week, trying to answer each question. Our offices in all cities of Poland are open 3 times a week (Warsaw – 5),” – said in a statement.
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