For violation of the collective interests of consumers is imposed amounted to over 800 thousand. zł
Proceedings against telecommunications operator UPC was initiated in January 2015 year on the basis of media reports and consumer complaints. Office raised doubts about how to increase the price for internet access at 7 zł per month. The new contract took effect on 1 December 2014.
According to the Office, the contracts with suppliers of various services on time indefinite can only be changed when the contract are properly called. modification clauses. These provisions detailing what and in what circumstances may change, consequently affecting the price of the service.
President of the OCCP stated that the company UPC unlawfully advised consumers to change the height of a subscription for access to the Internet. The agreements concluded with consumers lacked a modification clause, which should indicate when and in what situation the price may change. – In such a situation UPC should not unilaterally change contracts.
To eliminate the adverse effects of the practice, the Office benefited from the so-called. compensation for the public.
When the final decision of the OCCP is, in its result, subscribers will receive a refund for any paid month until June 2016.. For example, if the consumer has paid a higher amount since December 2014. June 2016., He should receive 133 zł.
No comments:
Post a Comment